5 Benefits of Switching to VOIP Technology in 2011

5 Benefits of Switching to VOIP Technology in 2011

All of us are facing challenges because of the down turn in the economy but small businesses are being hit the hardest. Many of the managers of these firms are just spending necessary money for the essentials hoping that the economy will turn around soon. Even larger businesses are having to take a good look at what is important and what is not. The benefit being that many companies find where they are wasting money in these times of scrutiny.

Telecommunications usually takes up a good amount of any company's budget. VOIP technology is now a solution to this problem. If you are still using traditional telephone apparatus look at these 5 reasons you should switch to VoIP.

1 It is more cost effective. The initials setup is pricey but over the long run you would have saved more than you would have been able to with traditional telecommunications. You will save the most on long distance calls, so if you are a business that has customers and suppliers overseas this is an ideal service for you. You also get all the features and don't have to pay separate fees for separate features as you would with telephones.

2 You have the ability to integrate your VOIP with other communications methods such as email, fax and other computer applications and programs. So your voicemail can be emailed to you the minute you receive it so you don't have to miss any important messages if you are not in the office. You can also integrate your customer history into the system so that when a customer calls their account history is automatically brought up so they don't have to hold for you to do this. This makes your customer service more efficient and your customers happier.

3 The technology has really evolved over the years providing you with better call quality and fewer dropped calls. This is partly due to the increase in bandwidth which also allows you to run other applications while having a VOIP conversation. There have been also increases in technology of video streaming that makes video calls of better quality than yester year.

4 You have hosted Private Branch Exchange (PBX). This allows you to host the system on a remote server. This is cheaper than its counterpart traditional PBX and gives small businesses the leverage they need to compete with larger corporations.

5 It is already here, and wither you use it or not, it is here to stay. Traditional telecommunications is riddled with high costs, terrible customer service, long contracts and other unflattering things. VOIP and hosted PBX is quite the opposite.

If you think you want to give it a try you will be more than pleased with your decision. You will have a number of service providers to choose from so you will be able to find a service that is most suited to your business. Do your research before you make your final decision so that you are sure to pick the right company to provide you with seamless support when needed.

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