70-623 Exam Practice Test
Exam Number/Code : 70-623
Exam Number/Code : 70-623
Exam Name : Pro:Microsoft Desktop Support Consument
Vendor: Microsoft
Associated CertificationsMCITP
Questions and Answers : 128Q&As
Latest Update Time: 1-Jun-2010
Price: $69
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Question: 4
You are a consumer support technician.
Four users share a computer that runs Windows Vista. One of the users reports a problem.
When the user logs on to the computer, a black window flashes open and then quickly closes.
The user also reports that the computer performs poorly. The other three users do not
experience these problems. You suspect that the computer performs poorly because of
malicious software.
You need to identify the source of the malicious software. What should you do?
A. Run the SFC.exe utility to identify modified system files.
B. Look for *.cmd and *.bat files in the Startup folder of the All Users profile under Program
Data.
C. Run msconfig.exe and verify the startup application.
D. Analyze the %systemroot%system32autoexec.nt file.
Answer: C
Question: 5
You are a consumer support technician.
A customer downloads a gadget named app.gadget . The user reports that he is unable to
add the new gadget to Windows Sidebar.
You need to ensure that app.gadget appears in the list of available Windows Sidebar gadgets .
What should you do?
A. Open the app.gadget file.
B. Add the user account to the Power Users group.
C. Ensure the user account has Full Control to the %programfiles%Windows
Sidebargadgets folder.
D. Copy the gadget to the %username%AppDataLocalMicros oftWindows SidebarGadgets
folder.
Answer: A
by: fly
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