800 Numbers Make You More Accessible To Your Clients

In order to run any business successfully, it is important to maintain an open line of communication at all times

. While a standard local telephone number is certainly a starting point, it simply cannot compare to the accessibility provided by 800 numbers.

Free Calls for Your Clients

Even if your business is only meant to cater to those who live and work within a particular city or community, there will undoubtedly come a time when your clients will need to contact you from outside of the local area. While email is quickly becoming a great way to communicate, most consumers opt for a simple telephone call. Providing your customers with 800 numbers that will not cause them to incur any additional expenses will show them that you are dedicated to providing the best service experience possible, regardless of the situation.

Nationwide Presence

Depending upon the size of your business, you may only be catering to the surrounding area. However, if you would like to grow and expand your business in the future, you must plan for your communications needs. A local number for a single business location will become obsolete if another location opens in a different city, particularly if it is your goal to have a single number associated with your business. For this reason, choosing 800 numbers from the day your business opens can guarantee a nationwide presence that local numbers simply cannot provide.

Instant Credibility

Another way that 800 numbers make your business more accessible is via the credibility they provide. As an example, a consumer who is in need of a car repair may turn to the Yellow Pages for suggestions. Here, they are likely to come across advertisements as well as local, long distance and toll-free telephone numbers. Studies have shown that consumers will choose a business with a toll free number more than half of the time, regardless of the size or prominence of the Yellow Pages advertisement.

Personalization Equals Memorability

Sometimes, being accessible to your clients is the same as being memorable. After all, if your clients forget about your business before they have a chance to try it out, they will likely move on to the next. 800 numbers can be personalized in such a way that they are easy to remember and reflect the business name or industry. For instance, the same car repair company mentioned above may choose a phone number such as 1-800-FIXACAR in order to help consumers better remember the number when the businesss services are truly needed.

More Features

Toll free numbers that are associated with virtual phone systems often come loaded with features that further promote accessibility. An auto-attendant ensures that each call coming into your business is answered promptly and with courtesy. Call forwarding allows employees to receive their telephone calls 24 hours a day, if necessary, without sacrificing their own privacy. Finally, the ability to transfer calls with the click of a mouse helps to decrease the instances of accidental disconnects and improper transfers, thereby providing the best level of customer service possible.

While it is certainly true that 800 numbers can make your business more physically accessible to your clients with free calling and a national presence, the subliminal accessibility they provide is just as important. A memorable phone number that is packed with features can certainly help any business succeed within its industry.

by: Kevin John

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