Some times, its not possible or feasible to monitor the computer by being physically present alongside
. If unattended for a long time, the system can attract many problems, which if remain unchecked for long, can aggravate further and lead to system breakdown. This in turn can take a long time to be resolved and thus affect the performance levels and productivity of a company.
This is where a remote service system comes in. Remote monitoring is the procedure of accessing a supervising a device from any distant location. A remote service allows continuous monitoring of a device and the environmental conditions around it from a remote location.
A remote service continuously monitors the following:
1.Monitor - ON/OFF
2.CPU - ON/OFF
3.Relative humidity
4.Presence of water
5.Temperatures at different points in and around the kiosk
6.Is the light intensity of the monitor ok
7.Before how long was the mouse used
8.Before how long was the keyboard used.
Such systems make use of remote service software, which is available in the form of desktop management. Such software can prove useful for people who travel quite frequently but dont carry their hard drives. It can also be useful for session controllers or IT managers, who want to have access to different computers in a companys system for upgrading and security purposes. It can also be helpful for large companies (with several stores) to monitor their sales through database analysis and receipt reporting.
Such remote service software is usually a standalone application, stored on a single mainframe or central machine and used to access other systems from a distant place.
A remote monitoring system can increase the performance level of an organization and thereby help it to boost its productivity and business prospects.