A Specialized Backup Receptionist System Is A Better Choice Than A Generic Receptionist Software

Privacy is a serious matter

Privacy is a serious matter. Our personal information belongs to us and we are free to do whatever we like with it, including giving it to our partner, lawyer, doctor or accountant so that they might help us solve a problem of ours.

Nowadays, we all use our personal computers, laptops and smart phones to surf the net in order to buy things, make appointments, contact new people, keep in touch with friends, research on several topics and so forth Hence, the Internet is a great tool which allows us to do loads of things in the comfort of our homes, but, just like anything else, it features both positive and negative aspects.

There are web sites specifically built to steal your personal information, most often being your credit card number that you used for shopping. Apart from financial information, a lot more information may fall into the wrong hands which may later be used for fraud.

And what if your health information fell into the wrong hands? Well, you will be glad to hear that your privacy rights are protected by the law. If you feel that your doctor and his medical staff do not keep your medical records safe enough, for instance, you may file a complaint and, eventually, sue them.

All care providers ought to know how important one's privacy is, including nurses, clinics, pharmacies and even health insurance companies.

Automated medical receptionists are being utilized by quite a few healthcare professionals in their medical offices. Though this online medical front desk program proves to be very efficient and effective, we should still be cautious if whether this system is a threat in keeping our personal information private.

Salespeople will obviously tell you that any automated office receptionist is secure enough, but that's because their goal is to convince you to buy their product and close the deal. The truth is, the automatic administrative receptionists come in two versions: generic and specialized.

Both versions include the same features, an online scheduler, automated calls, customizable web forms, appointment reminders, and appointment scheduling as well as data storage. The difference of one version to the other is that a specialized front desk assistant system protects the privacy of a patient much more vigorously than the generic receptionist system.

The specialized virtual receptionist is a software system created to comply with the HIPAA also known as the Health Insurance Portability and Accountability Act. Everyone should be aware of this rule to be able to protect our right to privacy.

This act requires all health care providing bodies to protect their clients and a patient's personal information, respect their privacy, without disclosing any information allowed by the consumers.

So as a client who wants to keep information about them private, you should always look for a health clinic in your area that uses a specialized receptionist system. There is nothing wrong in asking the medical staff whether the system they are using is a generic one or a specialized one.

If not, then you should switch to another medical practice. There is no generic backup assistant that is HIPAA compliant. Keeping your business with them may post a risk to your personal information. You should never make a compromise when there is some issue that concerns the security of your personal medical data.

by: Thomas Richter

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