Achieve Better Response Rate On Your Calls With Telesales Tips
When business entities engage in business to business lead generation
, it is the choice of marketing method that will shape the future of their campaign. It is very essential for the firms to obligate themselves to carefully plan, judge and choose the right technique of marketing. Achieving vision starts with a right decision. B2B telemarketing is considered as one of the most popular modes of getting in touch with prospective clients. It began with cold calling to sales prospects to market the products and with its instant success; telemarketing was added as a major direct marketing tool in B2B marketing. Unlike the traditional and exhausting face to face interaction, this technique requires agents to do a bit of legwork and research to contact the leads in order for the calls to be effective. However, simply calling the prospects is not enough. There is too much of clutter in the B2B market with the competitors selling the same thing by adopting the same strategy. It is essential to choose the prospects properly and create an interest in them for your products and services. According to B2B market survey 2012, it was agreed by 60% of the marketers that marketing plays a secondary role in sales process, it is the call which needs to be very effective and grasping.
So how can the calls be made effective enough to increase the conversion rate i.e. convert a sales pipeline from the prospective leads. Here are some telesales tips:
Research on the target group of the product
Preparing a script for each potential lead to whom the call is being made
The calls should be a very confident and to the point calls
Presenting the products after gaining rapport and trust
Overcoming the objections but at the same time clarifying the doubts of the prospect
Follow up via emails if there is no response from the other side
Closing the sale after setting an appointment
Leads are the life and blood of any business. However leads are not synonymous to sales. Leads are the list of potential clients who may want your product but it is not necessary that the leads will convert to sales. In order to create an effective sales pipeline out of the leads, it is very essential to market your product to the clients. In-house b2b telemarketing may not be able to provide effective success rate to your business. Hiring the services of a lead generation company is the best viable option. These companies help you with your telemarketing techniques when you do not have round the clock sales force or cost to maintain them. The core point of these companies is that it helps in generating qualified leads for your company which is the heart of telemarketing. They generate target contact list with the need and ability to require the product. It has been estimated that 27 billion dollars are spent on telemarketing services out of which 17 billion is spent on generating leads and 9% response rate is achieved. This cost can be significantly lowered with hiring services and the response rate can be considerably increased. The important thing about lead generation companies is that they not only help in achieving a significant response rate but also conversion rate. There will be no need of incurring training cost on in-house sales force to make them learn tele-sales tips. The companies are adept with those things too.
by: Aedan
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