Act Crm Software Training

ACT is specialized software that concentrates on customer relationship management

, or CRM. It delivers a basic contact management system, offers options for capturing key events on sales and market campaigns. Even though this software has a learning curve, multiple preferences like instructor-led or self-paced lessons are available for ACT software training.

A self-paced training is the Essentials Library, which is a subscription-based basic ACT training program delivered in video format. It is consisted of eleven lessons and has a running time with a length of about four hours from start to finish. Topics covered comprise of an introduction, contact management, scheduling, email, word processing, online marketing, opportunity management, reports, dashboards, groups and sharing.

For training that puts emphasis on doing specific tasks, ACT provides free flash-based software tutorials. Each tutorial runs roughly about ten minutes. The video demonstrates required steps while the audio explains the procedures.

Furthermore, printed training materials can be purchased. These include one hundred lessons you can work at ones own pace, from the basics of ACT CRM software to ACT contact management. These lessons provide tutorials from beginner to advanced levels, and one can use it in preparation for examinations to qualify for ACT certification.

On-site ACT CRM software training, on the other hand, is provided by ACT certified instructors. Individuals who successfully completed ACT Premier Trainer program receive authorization to conduct on-site software training within their localities. Training can be at an official facility in the area or at another designated location. Interested individuals who are seeking advanced ACT lessons and are willing to travel can attend a five-day professional-led ACT training programs held at the states of Arizona and Georgia. But before registering to this training program, interested ACT learners must pass a written examination in order to be qualified for further advanced lessons.

Lastly, several third party software vendors offer both on-site and online ACT CRM software training. This kind of training can include all levels of learning, from beginner to advanced, and can also be face-to-face, telephone seminars, or ACT training online or web-based. Most companies providing third party training charge fee, but most online sites offer evaluation demonstrations to assess training methods.

by: Carlene Schnitzer

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