Active Listening In Three Clear Steps

Three Important Active Listening Skills

Three Important Active Listening Skills

If you would like to improve your listening skills in social and business situations, then these three important active listening techniques will help you get started. These are physicality, sincerity, and patience. Read this article to learn how to incorporate these three fundamental listening techniques in to your own repetoire.

In face-to-face communications, your body tells a story as much as your voice does. Your "physicality" shows if you're trully interested- or not. Nodding in agreement, maintaining eye contact, and keeping an open stance all show that you are interested. Impassively gazing off in to the distance while your partner is talking will definitely not score you any points. Try to pay attention to your head and hand movements, facial expressions, body positioning (facing towards or away from the other person).

2 Active listening is only going to work if your desire to fully understand and empathize is sincere. If it isn't, your body motions and questions will seem hollow. The other party's B.S. detector will go off and you will have to work a whole lot harder to create a good impression or close a sale. If what the other person is saying truly doesn't matter to you, then practice your acting. Sometimes, when you fake it, you eventually actually feel it.

3 Active listening also requires patience. Jumping in any time a thought occurs to us is a natural tendency. Resist this impulse and stay focused. This also applies to your body language. If you're practically jumping up and down, waving your hand as if to say, "ooh, ooh, I have something I want to say," it will show you're not really paying attention.

In all the years I've managed sales people, I've never seen anyone make it without having these basic skills down pat. They are the building blocks of building rapport, not just in sales but in any social interaction.

Luckily, by applying some discipline to your listening, you can get better. Your first step is simply being aware of them. Pay attention to your communication patterns in social and business settings and take advantage of chances to practice your physicality, sincerity, and patience skills. So the next time you have an important request to make or sale to close, you will be more likeable and persuasive.

by: adamvfoaol

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