Affiliate Marketing Programs -Developing a Relationship

Affiliate Marketing Programs -Developing a Relationship

Present Yourself At Your Personal Best Both In Person And On The Web

No matter how rough of a work week you've had, when it's time to meet with a prospective client, don't skimp on the hygiene. Be sure you are perfectly groomed, and that your clothes are business-like, clean and pressed. Likewise for your vehicle. Be sure it is clean and looks well cared for. Remember, first impressions are the most important of all. You need to impress a potential client that the company you are representing is completely on the ball. Even though you will most likely be working out of your home, you never know who might stop by or who you might run into. Look successful!

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Establish Common Ground

Selling on the web is little harder, you don't have a physical presence. Most of your correspondence will be through e-mails and the occasional phone call. Words mean things, make yours count. Once again, be friendly in your responses, make them remember you. Answer any questions or concerns they might have about joining your affiliate program and then throw in something a little more personal. It can be that you were watching one foot of snow fall while you answered this e-mail, you just got back from a vacation or you're about to take one to XYZ place (if the prospect has been there, they'll let you know- people love to share travel stories), or just drop in a tidbit of your day and tell them you've had one of those "Calgon take me away kind of days!". Everyone can relate to a stressful day..

Soft Selling and Listening

As mentioned before, a hard sell will turn off many potential prospects. Far better to begin your sales pitch by inquiring about your prospect's needs. Give him a chance to tell you his own thoughts about what questions he has about your affiliate marketing program. People like to feel that someone is willing to listen to them. Businesses don't listen, people do.

This technique will actually help you to pinpoint the items you should be presenting first, and is indispensable to developing a relationship with each of your prospects. Your potential customer will become more relaxed with you when he realizes you are not ready to pounce from the word go.

Follow Up After The Sale

If you're fortunate enough to have made a good first impression and made the initial sale, your follow up is crucial. If you don't want to leave your new client feeling like a bride left at the alter, then within one week, send him a personal note of thanks for the opportunity to do business with him, and reiterate that you are always available to answer his questions or concerns. Then be available if he does happen to call or e-mail. If you're not in the office, then return his message immediately. This lets your new client know you still care about him after he has joined your affiliate marketing network.

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Side Benefits For You

There are other benefits to developing a relationship with each of your prospects. Sometimes something goes wrong and it's out of your hands to bring a quick resolution to your client's problem. Perhaps there is an unavoidable delay in shipping, or a computer glitch is making everything run late. If you've established a friendly trust between the two of you, your client is far more likely to stand by you during the difficulty if you've been there for him all along.

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