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After a Workplace Investigation

After a Workplace Investigation

After a Workplace Investigation

Some would say that a workplace investigation is never over. Once the fact finding and report writing is over, you still need to follow up to ensure the incident has been corrected and keep an eye on the employees that were involved on the incident to ensure future disputes are prevented.Another thing you'll want to keep your eye on is what your organization does with the information they gather about allegation andinvestigation type.

Informationcollected from investigationsis far too valuable to be abandoned immediately.In a world where prevention is everything, investigation information allows organizations to learn from prior incidents to prevent them from happening again. Investigations can uncover real issues that exist in your organization that require immediate attention.

Prevent Similar Incidents

If the same allegations are being made, it should signal that there's a larger issue that must be addressed.Information from allegations and investigations should be used to make improvements in the workplace, such as bettering employee training and adjusting policies to meet current issues. Misconduct can only be prevented when action is taken by employers to prove that they are serious about cracking down on misconduct. The goal of every investigation should be to figure out what the problem is and what precautions can be taken to prevent it in the future.

Better Employee Training

If nothing changes after a complaint is made or an investigation occurs, how can you expect your employees totake your words seriously?Sometimes it's necessary to re-train all of your employees and not just the person who committed the misconduct. Case management software provides managers and investigators with the ability to track and identify trends in the workplace - based on investigation information. Trends can be identified by location or allegation/investigation type.

In the book "The Essential Guide to Workplace Investigations," Lisa Guerin, J.D, mentions that investigation information canserve as a real eye-opener into some of the causes of inappropriate behaviours in the workplace,such as:

Employee confusion over company rules or actions considered appropriate for the workplace.

Managers needing assistance dealing with employees and their problems.


Brushing previous incidents aside rather than dealing with them.

This information is often used to help HR or compliance prepare employee training programs that are targeted at the issue identified, rather than general training focused onconcepts they already grasp. This meansyou'll be providing your employees with higher quality training and making better use of your resources, such as time and money.

Update Company Policies

Knowing which types of misconduct occur where makes it possible to hone in on specific sections of your company policies. In some cases, policies need to be revisited and reviewed with employees at a particular location. You can also take this opportunity to make changes to your policies so that they reflect any new or amended laws.
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