Alarm Tracking and Billing Software Solution False Alarm Management Services

Alarm Tracking and Billing Software Solution False Alarm Management Services

The last decade saw a number of security companies expanding their client base for alarm system. However, with up to 95% false alarms, this proved disastrous for police and fire departments that have to respond to these alarms. New measures were introduced to curtail and penalize the perpetrators of false alarms, however, enforcing these measures brought on new costs and required additional resource allocation. The FAMS system was incorporated in several cities to address these problems and ensure a reduction in the false alarm rates. The FAMS system efficiently manages these false alarms and collects alarm license fees and penalties charged to violators of the alarm ordinance. It also educates citizens and organizations on the proper use of their alarm systems.

Alarm owners can also pay their renewal fees as well as penalties online. Regulating the use of alarm systems ensures timely responses and reduced costs. FAMS gives alarm owners online access to all their alarm-related information and new owners can get educated on the proper use of alarm systems, register their alarms and pay for their alarm license online.

FAMS false alarm program has been implemented in many cities across the United States to facilitate false alarm reduction.

FAMS False Alarm Management Services is an alarm tracking and billing software solution developed by PMAM Corporation, a company based in Irving, Texas; for local public safety agencies that are struggling to contain the costs associated with residential and commercial security alarm response. FAMS is a total solution that provides the technology, implementation services, and ongoing operational resources to support its users.

The solution has been designed and developed by PMAM corporation based in Irving, Texas. They are also responsible for the implementation and management of the software. The solution uses a web-based alarm management software giving unlimited access to the different user groups 24 hours a day. For public safety administrators, the solution ensures that legal and functional requirements of local governments are adhered to.

The False Alarm Management Services system warns citizens on the verge of exceeding false alarm limits and identifies repeat offenders, working with them to minimize their false alarms. Alarm owners can also pay their false alarm fines online using the FAMS system. A helpful and knowledgeable help desk team ensures that all clients' queries and concerns are addressed promptly and correctly.

Using these measures, FAMS has been able to achieve false alarm reduction in several cities by more than 40% thereby saving the city revenue and freeing up the police and fire department resources.

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