Alm And Itil: Spanning The Divide With It Operations --- Aarkstore Enterprise

ALM and ITIL: spanning the divide with IT operations

Runtime has long been the neglected half of the application lifecycle, a phase when development organizations typically hand off responsibilities to IT operations (ITO). With both sides torn by entrenched cultural divides, problem resolution inevitably de

SUMMARY

Impact

Ovum view

Key messages

GETTING BEYOND FINGER-POINTING

The problem: production is the missing link in the application lifecycle

There is a better way

RECAP: THE DEVELOPMENT SOLUTION TO DEV-OPS COLLABORATION

Adopt a design-for-manufact

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