Warranties and callback procedures and responsibility should be discussed
. Records of service by system or appliance need to be detailed and repair contractors called to task for multiple recalls for a repair.
Renovation or Larger Job Contractors
When the job becomes something more extensive, such as roof replacement, or major interior or exterior renovation, the process becomes more formal. In this case, specifications clearly defining the scope of work and the quality of the completed work need to be in place, before price negotiations. Again, care should be taken to make a selection that is based on firm agreements as to the result and the time line to completion, not just the cost.
Repairs and renovation for apartment & multifamily projects are a large piece of the expense and cash flow, so planning and close control is critical.