Appliance Repair Appliance Repair Began Grading Going To Protect The Industry?

In the past on the street often see the "appliance maintenance department" has gradually disappeared from us

, then if the consumer home appliance breaks down, the repair whom? Where to repair it? How can I repair it at ease? Learned through surveys and interviews with reporters that Beijing appliance repair industry, there are several different situation, they bring to consumers the safety and reputation are completely different.

The first category, manufacturer direct sales maintenance system, or authorized by the manufacturer after-sales service network, which we have occupied the majority of the proportion of well-known brands of home appliance manufacturers usually have this direct service the ability of consumers for large household appliances are usually linked through the service hotline, the manufacturer sent home services, and small appliance repair is the consumer to specify detection and repair of the maintenance center; the second category, set up by the dealer after-sales installation and maintenance teams, as three packs of provisions, "who sell, who is responsible," many consumers look for used goods dealer after failure theory, therefore, supermarkets and large shopping malls usually have their own maintenance personnel; III maintenance company, maintenance company that is building in the Beijing area Menlian the few, the majority of the community, neighborhood, suburban county social services departments to establish long-term relationships, through such channels for electrical repairs for local residents ; the last category is the "maintenance of the self-employed", some individual maintenance technicians through a variety of channels, consumer appliances repair, charges, this form of the smallest bound by the laws and regulations, the technical content of the lowest maintenance staff, consumers protection of the rights obtained and have the least, the minimum safety factor.

factory service network to fulfill war

According to industry professional team to introduce the product out of trouble, call the manufacturer's service hotline to find manufacturer's service center to solve the problem, is the safest, most reliable way of a repair. Because many products, particularly now that high-end color TV, computer and other high-tech content and products, manufacturers have only the matching technology and accessories to support maintenance.

Many consumers may not know, after-sales service for consumers promise made by the manufacturers, services, but mainly by the manufacturers to implement the repair center or authorized service department to perform. In general, when consumers call the phone company's after-sales service, customer service center as described under "symptoms", the time of purchase (if the warranty period), the home's orientation and so the situation will spread to different customer information maintenance department , by the maintenance department staff assigned to provide home service, or require consumers to bring product to the designated maintenance department for maintenance.

If manufacturers appointed "special maintenance", then the manufacturer is not between the Department and the special upper and lower maintenance, but a mutually beneficial partnership. A "special installation and maintenance of a home appliance Agreement" has the following regulations, "home service with neat, have a legal document, good technical quality and service attitude ... ... in case of any irregularities or maintenance personnel in violation of the provisions (such as user home smoking, eating, quarreled with the user, etc.) in any of Party A (manufacturers) the right to request Party B

Appliance Repair Appliance Repair Began Grading Going To Protect The Industry?

By: wuwu

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