Ask Following Questions To Gauge Reliability Of Website Monitoring Company

Planning to start online business? Well, its easy

. Hire a web designing and hosting company and the customized website would be ready in a couple of weeks. But, the race cannot be won just with a website. Every business requires continuous inputs and monitoring and same is the case with online business. Since a website is the only source that brings business in the virtual market, it should be updated and monitored on continuous basis. Now, the question is Who will monitor the website? It is true that you can do keep checking the website every now and then but what about the other tasks. So, while you concentrate on growing your business, hire a company offering website monitoring services.

The services offered by these monitoring companies are generally technical in nature and many business owners dont pay heed assuming they would not be able to understand these services. However, many service providers can take undue advantage of this fact and you may not get the best monitoring service for the website. To help you in dealing with this problem, here we provide a list of questions that should be asked before hiring any company in this domain.

1.For how many years you have been working in the industry?

Irrespective of the type of industry, experience always plays a pivotal role. Although there is no harm in trying out the services of a newly established firm but limiting yourself to experienced companies is better in case you dont have money to waste. Companies with years of experience deliver results without taking much time.

2.How do you Check Uptime of Website?

Monitoring a website for the availability is definitely a technical task but you dont have to delve into the finest details. All you need to know is how the company keeps a check on the website. Generally, monitoring software is used to find out whether the site is available for users or not. There are a few good companies where manual monitoring is combined with results generated by software to ensure reliability of results.

3.How Alerts are generated?

If some errors are found in the website, the http monitoring company should send immediate notifications to the owner so that action can be taken at the earliest possible. Ask them about the time they take to notify and how do they notify like through email or SMS.

By asking many such questions you get to know about the procedures followed and it eventually helps in evaluating the performance of the hired company in the best possible manner.

by: James Neven

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