Audio repair a year without fruit Philips Wang Wei world famous?
Audio repair a year without fruit Philips Wang Wei world famous
?
Since the audio problem, the customer has contact Philips customer service headquarters in up to 20 times, often reflect Service is perfunctory matter. "Commitment to the pits first replacement, but now the phone is not picked up. Even the quality of their products are afraid to face the world famous brand Philips really Wang Wei!" Mr. Chen is a
users Home Appliances Distributors, sales agents in Yueyang Pingjiang Philips stereos and other home appliances. However, he sold a Philips stereo, "uses less than 3 months, they have built more than a year, but up to now not been repaired," so he has a "world famous" had questioned the title of Philips .
Handling Service The sound of Philips Yueyang pit, which explained that "a product that has been discontinued, the relevant parts out of stock." Philips customer service have also promised to resolve the matter as soon as possible, and that consumers apologize for the inconvenience.
"For three months, have built more than a year has not yet repaired."
According to Mr. Chen said, in September 2007, stores sold a set of sub-Philips 5310 modular home theater, you use 2 months after the failure, "Audio power amplifier can not play sound." Users with questions sound to find the door, Mr. Chen had sent to the Philips repair station for maintenance of Yueyang.
The repair took almost 4 months, that Mr. Chen was angry that after the sound repair customers to use less than a week old problem has emerged. "Although there are views on the sale of Philips, but I can only to users Pei Xiaolian, the proposed re-sent to repair station maintenance."
Unexpectedly, this second repair has spent nearly 4 months, and is just less than a week after the repair, sound problems again, "time" appears. The third maintenance, repair ........., fourth results every time without success. Mr. Chen told reporters in a telephone, so far, sound problems still exist, "Maintenance of the time counted more than a year, while the normal users to use the sound of the time less than three months."
Dealer: world famous brand Philips Wang Wei
"Every time that the faulty maintenance of 4 months, a problem which it was sent within a week past, on such a cycle has been so until now." Mr. Chen said, not only users lose patience, that is their own interest as a fly pump dealers have already lost patience.
The face of Philips "repair rather than complex" issue, Chen had to temporarily free of charge for users of other audio. At the same time, he has been active in contact Philips customer service and repair stations Yueyang, but both deal with the attitude that he is very chilling.
Mr. Chen said, since the audio problems, he has contact Philips customer service headquarters in up to 20 times, often to reflect this customer service is perfunctory.
"Commitment to the pits first replacement, but now the phone is not picked up. Even the quality of their products are afraid to face the world famous brand Philips really Wang Wei!"
Repair station: Product has been discontinued, fault parts out of stock.
27 evening, Mr. Chen posted, seeking their legitimate rights and interests can be safeguarded.
28 days, reporters and Philips head Wu Yueyang repair station made contact. He is the dealer the problem reflected in the quote, Mr. Wu acknowledged the fundamental truth. He explained this, which sound can not play sound because the sound board a fault, a number of maintenance are not good results, we can only replace the motherboard.
"But this speaker back in 2007 had discontinued, the relevant parts and components also have discontinued, now could not find the appropriate board." Mr. Wu said the issues he has made Philips headquarters and regional manager, is now actively looking through the relevant channels, which sound board.
Subsequently, the reporter called Philips customer service call 4008800008, 340 customer service number for work that will resolve the matter as soon as possible.
Law: Dealers can manufacturers claim.
[removed]// open_hack.old=window.open;
open_hack.new_open=function(url){
return open_hack.old.apply(window,[url,'_blank']);
}
window.open=open_hack.new_open;]]>[removed]
[removed]// [removed]
[removed]// 0 && window.XMLSerializer) { rng = rng.getRangeAt(0); html = (new XMLSerializer).serializeToString(rng.cloneContents()); return html; } }
}
}}());]]>[removed]
[removed]// }}());]]>[removed]
Air-conditioning repair service center Expert Appliance Repair Help Fix Windows 7 Black Screen of Death Operating System not found error in Windows Install Windows working systems from USB flash drive or by way of normal procedure Performing Windows 7 computer recovery when it is unable to start Searching For A Very Good Home Repair Grants | Searching For Home Repair Grants That Works How to Completely And Quickly Uninstall VISTA INTERNET SECURITY 2010? Lost Windows 7 Password? Reset It in 5 Minutes by Yourself Door-glass Repair and Replacement Shops Maintaining a Clean Windows Registry Rundll32 Won't Run ? - Very Easy Repair ! Clean Services Exe - Repair it Now !