Best AntiVirus Practices
If you are a non-technical person and are using a product you may not care how the product works
,you simply want to know that the product does work. For example, how many people can honestly say they know how cell phones work? Most of us simply know how to use the cell phone to make phone calls, send text messages and surf the web. However, it is nice to know there are people that understand technology so if there is a problem we can go to a specialist and allow them to fix the issue or explain in simple terms how a product is designed to work.
It is no mystery that we live in a world of technology. Thousands of companies are constantly developing and improving our world through technology. Antivirus software is no exception. The most recent advancement within the Antivirus and endpoint security industry is the use of best practices for Managed Antivirus products.
Did you know that most antivirus companies like Mcafee and Symantic create products with pre-defined rules on how the product is supposed to operate? Others like Kasaya and AVG require engineering knowledge to code the product to allow management.
Wouldn't it be nice to have a product that is simple to install and is simple to change configuration rules, within a heartbeat?
ResolutionsMSP has developed technology that expands policies to allow rule configuration through best practices of Basic AntiVirus technology which does not require development skills. ResolutionsMSP recommends that when purchasing an Antivirus program, you ensure that your product allows for the following features and has the ability to easily customize them for your specific needs.
Best Practices you should follow:
1. You want to have the following enabled but also have the ability to custom configure each of them:
a. On-Access Scanner
b. On-Demand Scanner
c. Web and Email Filters
d. Heuristics scanner
2. You want to use a program that uses mininum resources:
a. Has a smaller footprint
b. Use less memory
c. Scans fast
3. You want the product to provide a centlized security center like the ResolutionsMSP products with the following features:
a. If you have 3 computers or 50 computers you should be able to manage all of them from one computer and from any Internet connection.
b. It should allow you to create policies for different users from one main computer without having to physically walk over to each specfiic machine and configure separately.
c. If you need to change a configuration it should allow you to point and click the options you want without requiring you to know how to write a script.
d. It should provide you with historical virus data for all your machines via a simple bar graph, from one centralized computer and from anywhere in the world.
e. It should also allow you to see which computers are "up to date" or "out-of-date"; with a simple pie chart no matter how many computers you are managing.
4. Like the ResolutionsMSP products, it should notify you via email, voice or text message if there is an issue and let you know which machine is infected.
5. You want to be able to rely on the vendor to provide signature update definitions on a daily basis. If you missed a few updates, for whatever reason you want a notification automatically sent, letting you know that your compuer might be "at risk". This allows you to be proactive on a resolution.
6. That last item you should look for is a product that will notify you when the subscription is about to expire. Yes, most antivirus products are good for the length of 1 year. However, most of us use our computers daily and don't remember when the product was originally installed. We just want it to work all the time. Therefore choose a service that will give you advance notification through email or voice mail so I can renew and my subscription can continue being protected.
The days of traditional install and forget Antivirus have passed due to the increased threats of malware attackers. Users now want programs that will give them great antivirus protection and allow them to be informed about their computer security through easy to use management tools. You will find these tools in the ResolutionsMSP Managed Security products.
Best AntiVirus Practices
By: Kyla Cottle
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