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CREATIVE CONVERGENCE: British Airports Authority and Alain De Botton's Heathrow Diary

CREATIVE CONVERGENCE: British Airports Authority and Alain De Botton's Heathrow Diary


Terminal 5 and write about life at the airport. Dan Glover, creative director at Mischief, BAA's PR agency, said that "If we funded a brochure that said how wonderful the airport was, people would switch off because they'd think they're being marketed to." Instead, he added, the Heathrow Diary campaign sought to stimulate "branded conversations" among travelers "through the cheap louis vuitton handbags experience of seeing a top literary figure at the airport and potentially being a character in the book and by receiving an exclusive copy to read on your travels. The overarching objective is to make a passenger's time at Heathrow the best memory of the trip."

PRESENCE THROUGH ABSENCE: Maison Martin Margiela, +/-0

Instead of crafting a story around its clothing line, Cult fashion brand Maison Martin Margiela (MMM) has remained swathed in anonymity throughout its 20-year history. Namesake designer Martin Margiela chose to remain out of the spotlight, and it was this invisibility that helped to develop the brand. MMM became a household name and its admirers, devout acolytes of the brand. This cult of impersonality spread through the aesthetic of the brand: Stores are never listed in phone books or identified with signage; staff at stores and at Margiela HQ wear standard white lab coats; white is also the ubiquitous color of all stores, MMM's HQ, and the sheets that cover all in-store furniture and displays; packaging is monochrome and logo-free; models at MMM often appear on the runway with covered faces; seating is mostly first-come, first-served, avoiding the industry standard of seating hierarchy; and the company uses a first person plural response to all inquiries, emphasizing the collaborative, disciple-like consensus of their thoughts.


Japanese brand +/-0 strives to offer "only the things we need." In response to a belief that many of the products found in the global marketplace are superfluous, +/-0 seeks to design necessities that last a lifetime. The firm has dedicated its business to creating things that "people feel they have truly wanted. Things that seemed like they already existed but didn't." These things enter the market without fanfare. The products are carefully designed so the fact that they are unseen makes them appear to have always been there: "Because these things seem to have already existed,' people feel comfortable with those things, even though they have never seen them before. It is the feeling of having seen the actual shapes of things that people have obscurely, or even unconsciously, felt they have wanted. That is why these things naturally dissolve' into people's behavior and into the space around them." +/-0 began in September, 2003 in Tokyo. The cheap gucci handbags website launched in December of the same year with the quiet unveiling of the first collection by design director Naoto Fukasawa. Since then, the company has garnered widespread attention in the design world for its understated composition. Fukasawa's personal philosophy is that he's designing for the gaps, bringing to life a "shared sense" of what should be there.


DISRUPTIVE REALISM: UNICEF

Disruptive Realism is an expression presented in an everyday context that disrupts people's perceptions about different things. The most prominent example to date has been Orson Welles's War of the Worlds radio broadcast, which was meant as entertainment and commentary on how evolution had been twisted into Social Darwinism. Regardless of its intention, the broadcast caused mass hysteria. More recent examples include Banksy's graffiti, Bruno Taylor's work, which involves physical designs such as the swing set in the bus stop, or Reverse Graffiti artist's Paul Curtis' "Pictures by Cleaning." Disruptive Realism was also used in a campaign conducted by UNICEF in Finland. Wanting to raise awareness of children's rights, the "Be a Mom for a Moment" campaign placed unattended blue strollers with a crying baby audio track in crowded places in 14 cities. When passers-by looked in the strollers, they found a note with the message: "Thank you for caring, we hope there are more people like you. UNICEF Be a mom for a moment." The media and public reaction was overwhelming, with coverage in all major TV, radio, and web news.

FOR-PROFIT ACTIVISM: Virgance

The San Francisco-based venture fund Virgance aims to support social causes through multi-pronged campaign platforms that resemble the way Obama for America mobilized its supporters, and it typically consists of four core elements: A web-empowered network of volunteers, a presence on Facebook, a team of paid bloggers to promote the campaigns, and YouTube viral videos. Virgance is not the first for-profit-do-gooder of course; there have been plenty of others whose cheap coach handbags business models combine bottom line thinking with social value. But Virgance is more like Facebook Causes. It adopts the forces of amateur self-organization described in Clay Shirky's Here Comes Everybody and builds its entire business on a social web platform, embracing the principles of open-sourcing, mass collaboration, and transparency: "If a for-profit company did the type of work that non-profits often do, but did it more efficiently, would people trust it the same way they trust non-profits?"
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