Call Center, Call Center service, Inbound Call Center Services at Ramshyam Communications Limited

Call Center, Call Center service, Inbound Call Center Services at Ramshyam Communications Limited

Call Center, Call Center service, Inbound Call Center Services outsourcing firm Ramshyam Communications Limited today lowered its prices in an effort to help small businesses continue to see profits during the economic slowdown. The company will continue to provide the high-quality call center services for which it is known.

"Ramshyam has lowered its offshore call center fees because we feel strongly about supporting our existing and future clients during these difficult times," stated Sandeep Periwal, founder and CEO of Ramshyam Communications Limited. "Yes, it will have an effect on our own profits, but the current economic climate in the U.S. requires businesses to take drastic measures to keep their margins intact. That can only be achieved by reducing costs, and that's where Ramshyam Communications Limited steps in."

From its world-class operations facility in Mumbai, Ramshyam Communications Limited provides a full range of call center services, including phone support, an e-mail answering service, live chat support and a variety of back office tasks. The company focuses on serving small businesses that cannot afford their own in-house call center operations. Ramshyam has also decided to offer advanced customer support tools like live chat software, trouble ticket software and VoIP-PBX servers for free. These tools are of immense help when offering customer support.

Ramshyam's services reflect its commitment to customer service - and to smaller businesses. Clients pay no upfront fees like Set-up or Training fees, and the company's 24/7 call center service require no monthly or yearly contracts. Unlike many offshore call centers, Ramshyam phone operators speak in neutral-accent English - a plus for companies whose clients are primarily based in North America.

"Customer service and strong business ethics have always been the cornerstones of Ramshyam Communications Limited's offshore call center services," said Periwal. "Lowering our prices to help our clients pull through a recession period is the most obvious way we can make sure our customer service and business ethics are the best in the call center industry. Lowered call center expenses free up our clients' resources to focus on keeping their businesses viable right now."

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