Call Center at India: An Ideal Place for Offshore Call Center Services

India is perfect and one-stop solution for all call center services to companies to set worldwide

. India become ideal outsourcing destination, because of its numerous advantages such as 24/7 working methodology, quality oriented and dedicated young man power, multilingual agents.

Why offshore companies comes to India for call center services:

24x7 quality customer support

Wide range of outsourcing services providers

Advanced and technological infrastructure

Highly skilled and multilingual professional agents

Fast market response

Time-zone and currency advantages

Benefits of hiring an Indian call center, which is just right for your business needs can increase your sales and profits by reducing the cost per sale. Indian outsourcing company generates leads. And also increase the list of satisfied customer by revolving their complaints and providing them 24x7 hours live customer support. Outsourcing to India your business can save around 60% on cost of your entire projects.

There are following types of services provided by a standard call center:

Inbound call center:

Technical support solution

Live help desk support

Order taking

Phone answering

Claims and order processing

Outbound call center:

Sales lead follow up

Lead generation

Appointment setting

Market research

Information gathering

Direct Sales

Telemarketing

Inbound telemarketing

Outbound telemarketing

Customer Support services

Product and services announcement

Other support services

Remote Receptionist

Dealer Locate

Technical Support

Email management and chat support

With vast infrastructure and young calling agents, Call Center India delivers all kind of call center services as per your business needs with maximum benefits. Indian call center providing various inbound, outbound, telemarketing, voice, chat and email management support services

Call Center at India: An Ideal Place for Offshore Call Center Services

By: Jeff Morgan

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