Call Centers to Proliferate
Jobs at the call center have better chances of proliferating that any jobs in any other sector
. The Department of Labor and Employment (DOLE) in the Philippines has listed BPO jobs as being the most in demand. Helios Outsourcing, as reported in yesterday's post, has a call center services unit in this country. It's a new unit and so we are excited about any good news that happens on the horizon of the Philippines business process outsourcing sector. This announcement by DOLE has reinstated our faith of investing in this country. We appreciate the interest that the workforce shows in working at telemarketing units.
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Workers in the call centers of India are keen, enthusiastic and committed about telemarketing services, as opposed to other locations where youngsters view it as a compromised career option. This makes a whole lot of difference in how they perceive their jobs. There can be nothing on the table if the call center agents are not willing to dedicate all they have in picking up the nuances of the trade. That's something that we have noticed in India. The employees here are willing to go and make a difference for themselves and for the company they work for. We have a lot of hope in terms of quality call center services from our unit here. And they are doing well!
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Call Centers to Proliferate
By: Ganesh Sha