Dispatching software has had a large impact on courier companies
. The latest features on this software helps courier companies offer a better level of service to their customers. Courier companies can expect a faster, more error free and affordable experience. GPS technology was introduced to the courier service a few years ago and had a great impact on the courier industry. Dispatching software when used with GPS tracking can locate the drivers of the courier company. This is one of the most useful features of courier programs.
GPS is actually a hardware device that is enabled by the right software program. Courier companies purchase their GPS systems from courier software providers of which there are many excellent ones out there that can provide this hardware and software package. Courier companies can be ensured of having the best tracking device for tracking their drivers.
There are several reasons to use GPS tracking of drivers, and one of those reasons the customers appreciate the most is the ability to send a driver quickly for a rush order or a same day pickup. The GPS locates the driver who is closest to the pickup point and can then send that driver to the new rush location. Pickups are being made much quicker than before because of this technology.
Something else this new technology has brought about is the possibility of tracking deliveries and tracking packages. By logging in to the courier's website you are able to see exactly where your package is located. The GPS doesn't really track the package but tracks the truck the package is in. Good tracking of packages is listed as one of the most appreciated service given by courier services. That makes GPS tracking worth having in a courier service.
By choosing a courier company that has GPS tracking you are assured of same day services and rush orders being picked up in a timely manner. You will always know where your package is so you will know if it is due to arrive on time. Knowing this can be helpful to any business. Letting a customer know their package may be delayed for some reason or letting them know it is on time will keep your customers happy. Knowing you have the option of sending out a rush order if needed is also important. These are all things to take into consideration when choosing your courier company. If they can keep you happy, you in turn can keep your customers happy.