Can Your Telephone Number Really Improve Customer Perception?

The success of any business is largely based on how they are perceived by their customers

. If the customers perceive you as a professional firm who provides excellent service and spare no efforts in taking care of their customers, that is the image you will have in the market and sooner or later it is precisely this image that will get you more customers and help you take the business to the next level. Thanks to the Internet, the world today is a very small place. Communication is instantaneous, cheap and accessible to all. There is a lot of discussion that happens online about products, services and customer services of businesses, whether big or small. Always keep that in mind when you deal with your customers.

One way to improve customer perception is by choosing one of the number ranges such as 0800 numbers, 0844 numbers, 0845 numbers, 0871 numbers or others to handle your inbound calls. An 08 number gives an aura of professionalism to the business and sends a clear message that it takes itself seriously. An 0800 number tells your customer that you place high value on communicating with him or her, so much so that you are willing to bear the cost of the call. 08 numbers also give you access to a host of sophisticated call management features which were previously used only by big organisations who could afford to buy and install expensive telecommunications equipment.

An 08 number sits on top of an existing landline numbers. They allow employees to process calls more efficiently. An 08 number can be configured in such a way that customers dont have to wait in queue unnecessarily, thereby creating a perception in his mind that he is a valued customer for you. This makes the customer more inclined to do business with you rather than with competitors.

08 number calls can be routed to other fixed lines or mobile phones. This means that you can answer the calls from any location, you are not tied down to a desk. Imagine the flexibility that it brings small businesses that operate with minimal staff. When the employees are on the road, the calls can be routed to their mobile phones. If customers call out of office hours, they can also leave a voice mail message and you can call them back. By ensuring that all the calls are handled in the right manner, you create a highly favourable impression in the minds of the customers.

To know more about freephone numbers, premium rate numbers and 03 numbers, visit Numberstore website.

by: Kieron James

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