There was a time when for every time you decided to commute to one place or the other you need to think a lot and plan for the travel
. With the change in time there came the era of car rental cab where for getting the services of cab all you need is to dial a number ask them to pick your from a point and you are ready to reach to your destination.
A car rental agency is a corporation that lets out automobiles for small periods of time ranging from few hours to few weeks and for the service a fee is charged. It is a highly structured type of a rental shop, frequently prearranged with many local branches facilitating a user to return a vehicle to a dissimilar place. These services are more commonly found in the vicinity of airports or busy city areas. They provide the services of online reservation with the help of a website. The terms and conditions of usage show a discrepancy from one brand to another. A general condition is a vehicle must be given sue care and should be returned in a good condition. In case if the user has exceeded the maximum driven distance, extra fees are charged. The facilities have immensely helped the people of metro cities who made quick move from one place to other. There are number of site on the internet providing this facility. Apart from these there are many companies providing dial a cab service more commonly known as Radio taxi.
Lets talk about Meru cab, till that the company has got 1 million web booking and it is the only company in India to have won the 'Best IT User Awards' by NASSCOM CNBC TV-18 in 2008, 2009 & 2010. With so much of popularity also the company is not able to stop the increasing number of complaints against the dissatisfactory and disappointed services. Similarly Mega cab yet another established name with wireless connectivity of taxis using the General Packet Radio Service (GPRS) technology is still not able to give complete satisfaction to its customers. Both of the companies have got many complaints in the consumer forum. The alarming number of complaints calls for proper regulation in terms of charging pattern followed by the companies and penalties to be laid in case of delay in services.