Card Embosser Terminal Instructions

Card Embosser Terminal Instructions

Card Embosser Terminal Instructions

The ubiquity of credit cards in today's economic environment means that virtually every merchant must accept plastic payments in order to stay profitable. With the exception of esoteric, specialized and computer-integrated processing systems, most Card Embosser terminals operate in a somewhat similar manner. This article will address common usage for processing sales, voids and return transactions. Press the button labeled "Sale." On most Card Embosser - Card Embossing Machine terminals, the sale button is also the number one ("1"), though some more advanced machines may have a dedicated button labeled sale. Since sale transactions are normally the default transaction type, a sale may also be initiated by simply swiping the customer's Card Embosser through the terminal's magnetic stripe reader. Follow the on-screen prompts. Card Embosser terminals will ask for a series of information which may consist of the customer's zip code (simply ask the customer for this information, then key it in using the numeric keys), the transaction amount (enter this amount as numbers only) and the tip amount (common in restaurant environments, this number is also entered as only numbers). Other items the machine may request include the server ID (the number identification code assigned to servers in a restaurant), the CCV number from the back of the card or any other number relevant to the business being conducted. Have the customer sign the receipt when it prints. After the terminal finishes processing the transaction, it will either display a decline message--in which case you should secure alternative payment--or display an approval message. It will print a receipt. Card Embosser receipts will contain a signature line across the bottom of the receipt, and the customer should be asked to affix her signature on this line. Press the button labeled "Return." On some Card Embosser - Card tipper terminals, this key may also be labeled "Refund," but it is usually located on the number two ("2"). When the machine prompts for the account number, swipe the customer's credit card. If the customer is not present, you may also simply enter the account number using the terminal's numeric keypad, though you will also be prompted for other information such as expiration date and CCV number. Follow the machine's on-screen prompts, entering the requested information using the terminal's numeric keypad. The terminal will certainly ask for the return or refund amount to be processed, and it may also ask for other information like tax amount, invoice number, purchase ID, or customer code. After all information is entered, the machine will begin processing the refund transaction. When the transaction processes and is complete, the terminal will print a return/refund receipt using an attached printer. One copy of the receipt should be provided to the customer, and another copy should be retained for record-keeping purposes.

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