Ccna Voice Technology

A key of opportunity has opened up for those of you who already hold the CCNA certification

. Cisco CCNA Voice certification confirms an individual has the required skill set for specialized job roles in voice technologies such as voice administrator, voice engineer, and voice manager. It validates skills in VoIP technologies such as IP PBX, IP telephony, handset, call control, and voicemail solutions. Candidates also get exposure to the Cisco Unified Communications architecture and design covering mobility, presence, and Tele Presence applications. Takes full advantage of the CCNA certification as the foundation for career in Cisco voice technologies. Prepares you for new career opportunities in voice networking. Represents an important step toward Cisco CCNP Voice and other professional-level Cisco certifications Implementing Cisco IOS Unified Communications (IIUC) is recommended training course for the CCNA Voice concentration. You must pass the required IIUC exam (640-461) CCNA Voice exam and hold an active CCNA certification in order get your CCNA Voice certification. The Introducing Cisco Voice and Administration (ICOMM v8.0) 640-461 exam is associated with the) Voice certification. This exam tests a candidate's knowledge of the architecture, components, functionalities, and features of Cisco Unified Communications solutions. It also tests the knowledge needed to perform tasks such as system monitoring, moves, additions and changes on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence. Candidates can prepare for this exam by taking the Introducing Cisco Voice and (ICOMM v8.0) 640-461course.The following topics are general guidelines for the content likely to be included on the Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.0 exam. However, other allied topics may also appear on any specific delivery of the exam. In order to better imitate the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice. The Cisco Certified Network Associate (CCNA) Voice certification validates associate-level knowledge and skills required to administer a voice network. The CCNA Voice certification confirms that an individual has the required skill set for specialized job roles in voice technologies including Voice Administrator, Voice Engineer, and Voice Manager. It validates skills in VoIP technologies such as IP PBX, IP telephony, handset, call control, and voicemail solutions.

Describe the characteristics of a Cisco Unified Communications solution Describe the Cisco Unified Communications components and their functions, 2. Describe call signaling and media flows, 3. Describe quality implications of a VoIP network. Provision end users and associated devices. 1. Describe user creation options for Cisco Unified Communications Manager and Cisco Unified Communications Manager Express, 2. Create or modify user accounts for Communications Manager, 3. Create or modify user accounts for Cisco Unified Communications Manager Express using the GUI, 4. Create or modify endpoints for Cisco Unified Communications Manager, 5. Create or modify endpoints for Cisco Unified Communications Manager Express using the GUI, 6. Describe how calling privileges function and how calling privileges impact system features, 7. Create or modify directory numbers, 8. Enable user features and related calling privileges for extension mobility, call coverage, intercom, native presence, and unified mobility remote destination configuration, 9. Enable end users for Cisco Unified Presence, 10. Verify user features are operational. Configure voice messaging and presence1. Describe user creation options for voice messaging, 2. Create or modify user accounts for Cisco Unity Connection, 3. Describe Cisco Unified Presence, 4. Configure Cisco Unified Presence. Maintain Cisco Unified Communications system 1. Generate CDR and CMR reports, 2. Generate capacity reports, 3. Generate usage reports, 4. Generate RTMT reports to monitor system activities, 5. Monitor voicemail usage, 6. Remove unassigned directory numbers, 7. Perform manual system backup. Provide end user support. 1. Verify PSTN connectivity, 2. Define fault domains using information gathered from end user, 3. Troubleshoot endpoint issues, 4. Identify voicemail issues and resolve issues related to user mailboxes, 5. Describe causes and symptoms of call quality issues, 6. Reset single devices, 7. Describe how to use phone applications. http://www aitpindia.com/

by: Nivedita Parashar

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