And this store is special in selling Ugg boots for women: ugg-boots-online-usa.comI
do know that you can put them in the dryer (on one of the racks designed for a dryer for the air to circulate around the shoes or boots and not tumble them)on low setting. Try putting them in the dryer on low for about 6 minutes and see if they soften up. A little tumbling wont hurt them. It should help them. If this helps, try using a soft bristled brush and brush the suede. As far as the color change, the leather dye was poorly applied in the first place and has run because of the rain. And Leather Dye is available thru TANDY Leather, I dont have the site, just search it.