Chicago used Mercedes models among J.D. Power award winners

Are you searching for an automaker with years of proven quality

? J.D. Power and Associates says Mercedes-Benz fits that description. Ranking fifth with J.D. Power and Associates this year, Mercedes-Benz models in the study showed a substantial degree of improvement as the company maintained a high level of quality.

After just seeing a clip of this year's Emmy nominations on the news this morning, I find it amazing and slightly amusing that we televise all entertainment awards live when they really have zero impact on our daily lives, yet safety and performance awards for vehicles which we rely on to get us to work and transport our families safely rarely are even mentioned except in commercials for the proud winners. (A bit of a tangent, I know, but worth contemplating nonetheless.)

So speaking of those auto industry awards, three separate classes of Mercedes received J.D. Power and Associates Awards, including the E-Class for midsize premium car, S-Class for large premium car and SL-Class for premium sporty car. Chicago used Mercedes dealers are proud to see the company receive these awards, but not especially surprised. And why should they be? They've always known the quality and reliability of Mercedes-Benz models. It's just taken the general population in the U.S. a bit longer to figure it out.

"We are delighted to have J.D. Power and Associates recognize Mercedes- Benz with these awards," stated Mercedes-Benz USA President and CEO Ernst Lieb. "This recognition is a result of the intense efforts we have made to return product quality perception and customer satisfaction to the levels we have historically enjoyed. In every aspect of our business, our focus is on meeting and exceeding our customers' expectations. At Mercedes-Benz it's about delivering the customer's dream." And Chicago C-Class Wagon owners have experienced that dream, along with new M-Class owners, so it's not just the award-winning models that deserve recognition. These awards, though, are among the most prestigious and are given annually in the auto industry.

Buyers of Chicago used Mercedes can use information gathered and published by J.D. Powers in searching for quality used vehicles. J.D. Powers and Associates provides global marketing information services like forecasting, market research, customer satisfaction, training and performance improvement. The firm gathers satisfaction data annually from millions of consumers. Since receiving such prestigious awards tends to build customer confidence, Mercedes has benefitted from attending to its quality in the production process and it attention to detail in meeting customer needs and desires. Chicago C-Class Wagon dealers and all area Mercedes dealers hope potential buyers will look at all their models have to offer in the way of quality, safety features and luxury amenities. Mercedes-Benz USA is based in Montvale, N.J.

Chicago used Mercedes models among J.D. Power award winners

By: Max Cosner

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