Choosing A Wholesale Voip Provider

Choosing a wholesaler that supports both H.323 as well as SIP protocols will help you meet the high quality standards of retail VoIP services

. Collaborating with a wholesale provider will also enable you provide advanced VoIP service features to your clients.

For providing efficient VoIP (Voice Over Internet Protocol) retail services to your clients, you need to rope in a wholesale provider offering value added services. You need to ensure the quality of ASR, ACD, SIP & PDD, and that can come only when you are collaborating with a Tier 1 provider. For ensuring success for your enterprise, you have to provide quality services to your clientele.

Core of VoIP services is SIP (Session Initiation Protocol) Termination. It is this text encoded protocol that helps Internet users to make phone calls to the other SIP users. Thanks to this technology, you can provide your clientele basic features of a phone such as call splitting, caller ID, voice mail, call forwarding, call waiting, as well as services such as video and audio conferencing, instant messaging, online games, streaming media etc.

The reason of various companies switching to SIP telephony is that it significantly brings down the telephony costs. SIP splits an incoming, call making it possible for a few extensions to be rung at the same time. One who answers first, takes the call. Hardware and maintenance cost is eliminated along with the expenses of a separate PSTN or data circuit.

With VoIP technology, end users can opt for DID numbers which are ideal for multi-national business organizations. It enables them to receive international phone calls, while the callers are charged locally for it. Call centers are hugely benefited by the technology as they can provide customer service to the citizens of other countries while keeping down the costs.

Genband is the another platform, you need to get yourselves on. Genband enables you to provide the best in the market to your clients, be it networking, switching or service solutions. The platform expands communication networks through IP infrastructure. Riding on Genband platform, you can streamline your customer support services. Thanks to it, all you need to do is accept orders, remote provisions and activate devices, easing out the administrative burden.

Make sure that the wholesale service you opt for, provides back up locations of VoIP softswitch. It is essential for uninterrupted VoIP services. Softswitch functions as a core device controlling connections between the packet networks and the circuit. It is imperative that it functions smoothly as a break will disrupt the services.

It is advisable to collaborate with a wholesale provider that supports H.323 as well as SIP protocols. VoIP traffic across the world is based on either protocols. Choosing a wholesaler that supports both the protocols will enable you meet high quality standards of services. You will also be able to add advanced features to your service band. H.323 protocol enables you to inter-operate services with other vendors regarding the multimedia applications.

Work with a wholesale service provider that has highly competent staff to keep an eye on the network round-the-clock. Quality of any retail network depends on the technical infrastructure of the VoIP providers SIP termination and other advanced features can assure you a top spot in the VoIP telephony market.

by: Farzana Shamim

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