Choosing The Right Promotional Merchandise Supply Company
Every business needs promotional products and finding just the right one is well worth the time you will spend researching these companies
. You will have some ideal of what products you need, but looking over what other companies offer will give you a better ideal of what is available. Before you make that first order there is some basic information you will need to keep in mind that could save you a lot of headaches later when dealing with new companies.
Where the company is based is important. Ask them where they are and where their items are originating. Shipping is also something that is a crucial aspect of this business. You should have a pretty good understanding of how far your products will have to go before they reach you. Understanding this will help you to decide the time that you will need to order products according to when you need them.
Any customized or special order items have the potential for a higher rate of mistakes and errors. More processes involving colors, logos, imprinting and availability and knowing where the company stands on dealing with any of these problems will let you determine if you feel comfortable dealing with the company. Understanding their customer satisfaction policy is crucial when choosing a company as a supplier. Knowing this will give you extra piece of mind.
The customer service department is a large part of making the decision of what company to go with. Putting together you promotional merchandise from start to finish takes a few steps and some time and you will want to have customer service representatives that you feel comfortable with and can depend on. If they don't have a number or if they are hard to reach, then why bother with them. You want a company that makes things easier.
Samples are a good way to find out the quality of the company's work and the quality of the materials it uses. This will give you an indication of whether it is quality enough to fit your needs. Always ask for samples before placing an order, if they hesitate or refuse, keep on looking. The company you finally choose to buy from is ultimately your choice. Make a wise choice because it will make your life easy or hard.