Cisco 642-165 Exam

642-165 exam

642-165 exam

Unified Communications Contact Center Express Implementation

Exam Number:642-165

Associated Certifications: Cisco IP Contact Center Express Specialist

Duration: 75 minutes (55-65 questions)

Available Languages: English

Exam Topics

Implement a Unified Contact Center Express System

Describe the process for installing Unified Contact Center Express 7.x software and hardware

Describe the process to configure Unified Contact Center Express 7.x software and provision the users to meet customer requirements

Describe the process of using the Unified Contact Center Express 7.x Application Editor

Describe the process of provisioning Unified Contact Center Express 7.x applications

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