Conferencing Service Provider Pgi Response To The Colorado Wildfires
For the last week, devastating wildfires have ravaged more than 29 square miles of the Colorado terrain
. Tens of thousands have been displaced - including PGi Colorado Springs office, which received a mandatory evacuation order.And while the security of its team members remains a top priority, PGi is also determined to preserve on-going quality service to its customers.PGi meticulously designed an in-depth crisis plan already in place that includes several offices as mirror sites that allows processes and communications to be seamlessly routed to another in the event one is compromised. This puts PGi in a position to provide at or near 100% redundancy in the face of emergency scenarios.
PGi meticulously designed an in-depth crisis plan already in place that includes several offices as mirror sites that allows processes and communications to be seamlessly routed to another in the event one is compromised. This puts PGi in a position to provide at or near 100% redundancy in the face of emergency scenarios.Rallying together, PGi associates from around the world are uniting in the effort to address customer needs. PGi's dedicated IT team has been working around the clock to ensure all customers continue to experience both uninterrupted service and support. Worldwide, associates are taking on vital roles in the provider's IT crisis plan response as well as responding to the considerably higher call volumes throughout the week.
More About PGi
PGi is a leading provider of audio, web and video meeting solutions. Founded in 1991 and headquartered in Atlanta, Georgia, PGi has established a strong customer base and is building the next generation of online meetings that are focused on making user experiences simpler and more intuitive. PGi award-winning video, audio and web conferencing products bring over 17 million people together in nearly 4 million meetings - every month - helping many of the smallest and largest businesses around the globe become more efficient, mobile and eco-friendly. Moreover, with more than 1,700 employees and a global reach to 25 countries, PGi serves over 35,000 customers and 75% of the Fortune 100.
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by: Russell King