Credit Services Association and their functionality

Credit Services Association and their functionality

Credit Services Association is the only National Association in UK for providing assistance to the companies specially related with unpaid credit accounts, debt recovery agencies, tracing and allied professional services. The CSA industry is continuously growing and developing into a more complex and specialist market and is successful in providing up to date information on current issues affecting the industries and offering advice and guidance along the way.

Services Offered

bespoke credit services

credit investigation

status enquiries

company searches

credit control expertise

credit insurance support

debt purchase

Objects Of The Association:-

1. Combining for mutual benefit and common interests

2. Highly improved methods and efficiency

3. Adding integrity, structure and dignity to our business

4. Present united approach to those authorities and bodies who control the day to day activities of the company

Guiding Customers with Expert's advice:-

The experts of the company give guidance, solve queries, and provide important credit solutions in following maters:-

In case of mis-sold of Payment Protection Insurance (PPI) so that the customer can claim a refund for the money paid by him regarding the purchase of PPI.

In case of mis-trace problem faced by the customers: This situation takes place when any debtor changes their location or the address without intimation to the creditors. In this condition, creditors must have to find the debtors, sometimes due to a similar name or a link on the debtors' credit file they contact the wrong address resulting in the problem of mis-trace.

In case a customer wants to remove a link between the debtor and his own name that results from fraudulent activity or by some residing links with the previous address of the customer. Government in this case recommends that customer should regularly view his/her credit file to ensure all the information on there is correct and up to date. Apart from these the customer cab also contact to the credit reference agencies who will provide actual details of the customers file and also will contact the external one putting the link on the file and work to remove it.

Solve the queries of the debtors related to the legal proceedings of the debt collection agencies explaining them that they do not threaten the debtors but inform these in a nonthreatening manner and also in that situation only where they have the legal rights to take such action.

They also solve the doubts relating to the repossess of the goods by the debt collection agencies by informing that the bailiff action and debt collection are completely different and also before the repossessing of the goods proper judgment must mandatorily be received from the court.

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