Customer Service #1 when Choosing International Couriers

Does the worldwide courier you have your eye on offer an account manager dedicated to your account

? Having one person you can count on for all your shipping needs is an excellent customer service facet. For some companies, you may get the first available service agent instead of someone who knows you and your shipping needs intimately. Knowing you will be able to deal with the same account manager each time you want to ship something is important. You gain flexibility and not having to potentially explain who you are and what you require each time you call saves time all around. The accountability factor and monitoring your shipments all around the world is perhaps the best customer service quality you should seek when shopping international couriers.

Customer Service #1 when Choosing International Couriers

By: Chris Jenkinson

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