Customizing Your Document Management System? - Be Careful What You Wish For

The bottom line is that customizing a document management system to meet your user's needs should be looked at closely

. First determine if it really needs to be done in the first place based on a return on the investment. Then weigh your options for whether or not an off the shelf solution can be implemented or integrated with your document management solution, and finally, decide how the customization itself should be implemented. Should it be implemented as a one time, short lived customization, a one-off long life customization, or a customized module' that may allow for a better support and upgrade model in the long run. Thinking through your customization options will save you time and money in the long run. Although it may seem like a quick solution in the short run, a customization that is not thought through and considered carefully may end up being a real headache for all parties in the long run.

Customizing Your Document Management System? - Be Careful What You Wish For

By: Bill Zindler

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