Dell to Replace Venue Pro Phones with Wi-Fi and Battery Issues

Dell to Replace Venue Pro Phones with Wi-Fi and Battery Issues

Dell said Thursday that it will replace Venue Pro handsets with Wi-Fi connectivity issues and mislabeled dell laptop battery.

A software glitch during Dell's manufacturing process has resulted in Wi-Fi connection issues on certain Dell Venue Pro smartphones. "The issue affected some of our initial phone shipments and was not a hardware issue or a Windows Phone 7 one," Dell said in a blog post.

As a result, customers who bought a Venue Pro on November 8 or 9 at a Microsoft Store who are experiencing Wi-Fi troubles can bring their phones back to the store for a replacement device, starting at the end of next week.

"Your new phone will fix the Wi-Fi issue," Dell said.

Dell also uncovered a cosmetic issue with the Venue Pro batteries, some of which were shipped to customers with labels that said "Engineering samples."

"After investigating we concluded the batteries shipped and sold at Microsoft retail stores are indeed production qualitythey were simply mislabeled at the factory," Dell said.

Still, those who want batteries without the label can also bring their phones into a Microsoft Store next week for an exchange.

The Dell Venue Pro is one of five Windows Phone 7 handsets being released in the U.S. It includes a sliding, 4.1-inch, 800-by-480 screen that reveals a full, four-row keyboard of domed keys. It has specs similar to most the Windows Phones currently on the market: a 1-GHz Qualcomm QSD8250 processor, a 5-megapixel camera, and 16GB of storage. Phone battery .

For more details, see PCMag's hands on with the Venue Pro and the slideshow below.

The best Laptop battery is design for small size and long runtime but has a limited cycle life. Another pack may be built for durability and is big and bulky. A third may have high energy density and long durability but is made for a special application and is too expensive for the average consumer. A lithium-based battery can be designed for maximum energy density but its safety would be compromised.

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