DirecTV Dishonoring Consumer Requests

DirecTV Dishonoring Consumer Requests

DirecTV Dishonoring Consumer Requests

With so many complaints being uncovered over the years, apparently, DirecTV has become synonymous with deceit, cheat, malpractices, scam and goof ups. People in the United States are averting the satellite TV for its different scams. It has cheated on its customers and offered them great pain. In an effort to drive in more number of consumers and earn higher revenues, the satellite TV provider is actually moving away from customers. Whenever people are planning for satellite TV providers, they are considering everything else but DirecTV. If you go on and ask about ten people whether they would subscribe to DirecTV or not, around 7 of them would probably say no, if they are aware of all the DirecTV malpractices. However, this is not the end of it, there are more allegations still coming.

In the wake of DirecTV scam, this incident will give you more information on how the big branded company like DirecTV is goofing up things for its consumers and finally deceiving them. It also becomes clear that it employs certain unclear strategies to simply lure in customers and once they are into the contract, it uses them for its advantage. The company dishonors their requests and continues to do what it desires. Even if consumers are unable to bear its monthly expenses, they are forced to pay those or bear the hefty early termination fee, which he was not supposed to if DirecTV would have listened and kept his requests.

Here is this consumer who before entering into the DirecTV contract confirmed several times that he only wanted to subscribe to $29.99 plan from the company. He clarified that he will not be able to pay anything more than this, and will only take up DirecTV if this request is honored. To this, the DirecTV representative assertively said that he would only receive a package priced$29.99 each month. Moreover, the consumer requested that he required 2 receivers, which was also nodded yes by DirecTV rep. The representative was very supportive and said that they could fit that in the package for $29.99." (Amazing, right for we have never found any DirecTV representative so helpful than this one.)

The consumer was fine with this, but still he made it clear that he would not like to receive any surprises in case of monthly bills and that he was not willing to agree things orally over the phone and then finally receive a bill, which was quite large! Well, everything was okay until the installation at his place, once this was completed things changed metamorphic ally for him. Yes, once again when he called up DirecTV to confirm his pack and price, he was stunned to hear that DirecTV would no more be able to honor what was promised to him. He was taken aback when he came to know that they would also not allow him to discontinue the services, as if everything was imposed on him. This was a perfect trap for this customer from DirecTV, who is in a complete mess getting his bill which was around $400. He can neither go with or against DirecTV!

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