Download Killtest Avaya certification 132-S-708.1 Study Materials

A healthcare company operates a mail order prescription business

. Its contact center primarily takes orders from existing and new customers. Upper management has decided not to implement an Avaya Voice Self-Service solution, but use a competitor instead. The IT staff believes that once they implementthe new system, it will not operate as advertised. The IT staff asks you what they can do to ensure that their application development time is not wasted in the event that they ultimately decide to migrate to Avaya Voice Portal in the future. What is the most cost-effective advice you can give the IT staff?

A.Advise them to create their application using the competitor's proprietary tool set.

B.Advise them to create an application that exposes the weaknesses of the competitor platform.

C.Advise them to escalate the decision about the platform since it will be very difficult to convert later on.

D.Advise them to create their application in VoiceXML so that there will be portability to Avaya Voice Portal.

Answer:D

Download Killtest Avaya certification 132-S-708.1 Study Materials

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