Dynamics Gp Technical Support Chicago And Nationwide Plus Second Opinion It Is Possible To Get Supp

It is possible to get support directly from Microsoft Dynamics subdivision

. Here you simply place new support case through Customer Source or call direct number. MBS support is case based meaning that if you have single question then it is likely the scope of the case. If you are thinking about local dedicated consultant then it is crossing single question case borders and leaning toward consulting assignment. Popular requests are often related to such projects as customization, reporting, integration with external system or database and challenging data conversion. Lets review these topics one by one in brief:

1.Custom Software Development for Great Plains is traditionally done in Dexterity and Modifier with VBA scripts however new tools such as Visual Studio libraries with combination to eConnect integration are becoming popular. There are some nuances in the case if you would like to modify user interface in Visual Studio programming project as modification often requires user defined fields and tables and you may figure out that the best approach is to create these custom objects directly in Great Plains Dexterity

2.Integration Projects. We recommend you to consider two options where the first one is Integration Manager as it is user friendly and its business logic could be altered in event driven VBA scripts. If required IM integration could be scheduled to fire every five minutes of one in the specific time period. This is quasi real time integration model and many companies that are selling you via ecommerce are doing it that way. Integration Manager is also a great tool in data conversions. Second approach is MS Visual Studio C#, C++ or VB programming with eConnect libraries. This method is great if you are expanding your existing ecommerce portal or another external application with pushing and reading objects to and from GP. If you have your own ecommerce shopping cart and process customer credit card payments there then upon the CC verification you may send SOP Invoice with customer deposit directly to Great Plains

3.Reporting. You should first classify your requirements as either managerial or financial report. Financial reporting was popular in FRx but in 2010 Microsoft introduced Microsoft Management Reporter as replacement and alternative to FRx. Both tools are pretty similar in their functionality while MMR is more open to web interface comparing to old-good-days FRx. If you are thinking about so-called managerial reporting including such popular reports as Sales Commission, Customer Statement, Bill of Lading or state of the art Invoice form then we recommend you SQL Server Reporting Services if you are comfortable to work in Visual Studio or if not you can go ahead with Crystal Reports

4.Second Opinion. If you are searching internet with technical support in your mind then chances are high that you are not happy with your current consulting firm. This is normal situation and you should seek second opinion by contacting local firm or nationwide consulting organization if you feel that local expertise is not familiar with your industry or not ready to help you with challenging customization project

5.For additional information, please feel free to call us 1-866-528-0577 or 1-630-961-5918 (this number works for international customers) or email us help@albaspectrum.com We serve you USA/Canada nationwide via remote support (web sessions and phone/Skype conferences). Local service is available in Western Michigan, Chicagoland, Southern California (LA, Orange County, San Diego), Houston area of the state of Texas

by: Andrew Karasev

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