ERP Software Implementation in India and ERP Software Implementation in in Africa - How to make it successful
ERP Software Implementation in India and ERP Software Implementation in in Africa - How to make it successful
When you're ready to take on implementation of this rewarding challenge, ask yourself whether you can handle a major undertaking like ERP by yourself? Many Companies have spent fortunes on ERP software and implementation only to find that business performance has not improved at all.
When ERP system implementations fail to deliver, it's usually because the senior management hasn't taken the time to get involved personally and drive the organization to accept ERP as a way to run the business.
Many ERP software implementations start on a wrong note when the senior management feels that his responsibility gets over after the order for ERP has been placed. Now the Vendor will come in and use some magic wand and get the ERP software implemented. It is you who have to implement the ERP in your company. The Vendor cannot implement the ERP in your company. A bunch of MBAs and Programmers just cannot. If you have understood this correctly, you got it all.
As a CEO of the company you need to define a goal "One thing at a time" ie if you have taken up a decision that Payroll should be implemented by the end of this month then as a CEO of the company your focus should be that by the end of the month Payroll is in place, you need not be bothered about the small details. Your goal should be the completion of the Payroll module by the end of the month.
Senior management must participate in reviews after say every 15 days. Regular review measures should be setup to make sure they are achieving their goals. Inspite of being occupied heavily, CEO of the Company will have to spend ample time in monitoring the ERP system implementation. This may mean extra load, but the top management will have to take this to make the implementation a complete success. Pre-implementation preparation activities should be done efficiently.
It does not end with simply an authorization for expenditure. Project sponsorship should occur at the highest levels in the organization. The project executive or the steering committee should be comprised of a key executive from each major business function.
Senior management needs to be project champions as well as active participants in the demanding task of defining the business requirements which the new system must meet. There is often a tendency for managers to skip the meetings in which the implementation team defines the business requirements due to conflicting meetings and workload.
People in the organization should be well prepared to accept and operate with the new system. The right working team is the key factor in successful implementation of an ERP system. The team should be comprised of experienced, business experts who can effectively leverage the ERP software investment. One should choose the best and the brightest you have to offer.
You need to make sure that the entire supporting infrastructure needed to implement the ERP is in place e.g. the hardware required, operating system, database etc. The vendors often find themselves in a situation when they arrive but find that the servers and the PCs are not there. Though you might not need all the hardware at the start of the implementation but you must consult the vendor on what all does he require to kick start the implementation.
Many people in the company feel that their jobs are threatened if the ERP software is implemented. So when you start the implementation, it is important that you must send this message down the line that Reduction of Employee Strength' is not the Goal of the ERP implementation. The goal is to do everything more efficiently. You have to make them understand as to how the ERP implementation is a part of your business strategy and how it will help you do more business and run the company with higher profits.
Selecting and implementing a new ERP system and the process changes that go with it, is unquestionably a complex undertaking regardless of the size and perceived resources of the organization. An ERP software implementation is not something that should be approached without a great deal of careful planning.
The success of an ERP implementation should be judged on the basis of its capability to deliver output when, where and in the form that its users need. Often, critical output management issues are overlooked when companies plan and implement ERP applications. The key output issues that need to be addressed are Output Realization, Productivity & Efficiency, Customization & Control. ERP output management begins with a thorough analysis of output needs and an evaluation of current output devices, followed by a detailed recommendation for the output management infrastructure and architecture.
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ERP Software Implementation in India and ERP Software Implementation in in Africa - How to make it successful