Edi Consulting, Leave It To The Professionals

Businesses are fast moving away from activities that are not related to their core competencies

. They have realised that in doing so, they would be able to concentrate more on their core areas and improve their profitability. Activities that are human intensive, take up time and effort are being outsourced to professionals. In certain cases, the fact that the business is not equipped in terms of knowledge or experience to handle the activity compels them to outsource it. EDI services and its use, though well known and recognised by businesses is one of those activities that companies are finding advisable to outsource.

The main reason for this is the fact that though EDI services have been around for a long time, many of the businesses have only recently started enjoying the benefits. Lack of proper internet connectivity, few players providing such services and the dependence on private networks at high costs led to the services not becoming as popular as it is today.

Companies therefore are wary about handling all the aspects of EDI services by themselves. They want uninterrupted services and are not comfortable relying on their in-house. After all, having experienced the benefits and the ease with which they are able to transact with their partners and vendors, they do not want to risk experimenting and prefer to pay the outsourced agency.

The entire set up of EDI services including identifying whether a company needs it in the first place, to creating the network, installing servers, training in-house personnel on some of the basics of the system, identifying the reports that would be necessary for smooth implementation and for ongoing requirements are all handled by these EDI services outsourced agencies.

You would however need to be careful about selecting the right agencies and should look for word of mouth referrals before doing so. That would indicate that other companies have tried a particular agency out and have found them satisfactory. Remember, this is a service that will help your business tremendously if handled right. Cost should not be the only criterion to decide and you should take into consideration other parameters like experience, testimonials, the SLA terms and so on.

Some other companies wanting to set up the EDI services for their company on their own prefer to engage an EDI services consultant to help them out. They would rather create the required infrastructure and make the investments for the services on their own but under the guidance of this consultant. These companies normally have high transaction levels and feel it is better to have the facility in-house at a fixed cost rather than keep paying an outsourced agency.

EDI consultants offer good training to the in-house identified personnel. Typically, they deploy one of their experienced professionals during the hand holding stage of the set up and once the in-house person is comfortable with the system, the consultant withdraws the resource.

EDI services is a specialised offering that is best left to professionals in this field so that you can focus on your business.

by: Lawrence White

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