This type of consultation requires a different set of skills
, and also the healthcare staff need to let go of their feeling of responsibility to give as much information as possible. It can be extremely difficult to change consultation styles, particularly if they have been developed over many years, and it is well-recognised in NHS literature that training is needed to achieve this change. For healthcare staff, it can be difficult to acknowledge that further training is needed in the skills they are using every day, especially when they are very experienced. But it is absolutely essential that this is addressed if they are going to give people the help they need to have success in their day to day lives with diabetes.