Ensuring Operational Efficiency: A Prerequisite For Smes

SMEs that seek to sustain high profit margins

, retain competitive edge as well as record repeated good performance need to ensure complete operational efficiency. Enhancing business operations and scaling up capacity as well as efficiency levels are vital for SMEs since it is only through systematic mode of functioning and effective processes that they can match the competence of large enterprises. However, most small businesses fail to meet the standards required to maintain high operational efficiency levels.

Guidelines to enhance operational efficiency

SMEs are plagued by several problems arising due to inadequate resources, limited access to finance, lack of governmental support and restricted reach to export markets, among others. Added to these, any slack on part of these firms to deliver products and services effectively can knock them out of the business. Therefore, there is a need for small enterprises to find ways to improve their efficiency levels so that they can outperform their competitors.

Streamlining network and communication processes as well as keeping all channels of communication wide open will enable SMEs to update their employees about new software, systems and latest technologies, in turn, helping them to operate smoothly and upgrade their product and service quality, said Saurav Gupta, vice president of Helifox Tools, a small-sized animation firm in Kolkata.

Besides, developing a strong framework to build interactive teamwork in a firm can help enterprises scale up their efficiency levels. Collaboration between employees, business partners, suppliers, and customers in an organised manner can help them boost efficiency, while also enabling them to reduce costs.

Proper use of networking tools, technology and a smart strategy can help SMEs to operate their business effectively and grow simultaneously, said Sangeet Kumar, business development manager at Surya Solutions, a small-sized IT firm in Indore.

An effective strategy and proper implementation of a growth-plan will enable SMEs to slash costs and operate business at an optimum level.

by: David Parks

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