Five Ways To Solve Your Computer Woes
If you're over 60 years old, there's a good chance that unless you have worked in
an IT environment or have specifically studied a computing course, your knowledge of computers is a little sketchy.
This is a really broad view, of course, but most would agree that it sums up the general public in terms of computer competence.
As this is the case, whenever a problem arises, it can seem like you're going to have to throw your computer away and buy a new one, as you have no idea how to even begin fixing it.
Before you take such drastic measures, however, take a look through the following five ways which should result in you having a fully functioning computer once more.
1. Check the basics - a substantial amount of computer problems can be resolved by carrying out just a few small points that can be done by anyone.
First of all, start by checking that all of the wires are plugged into the back of the computer properly and all plugs are plugged in and switched on.
Next, if every wire and plug is plugged in and you're not getting any power, check to see if the fuse in the plug needs replacing.
Should your computer be on but is playing up, try restarting it - more often than not, once it's turned off and turned back on, any minor problems will be ironed out.
2. Ask a younger relative - as much as it might pain you to do so, it's worthwhile asking a younger relative if they can have a look at your computer. They may not have been doing an IT course at college or university, but as a generation that have grown up with computers, they'll generally have an answer to some of the more basic problems at least.
3. Head online - the internet is, in its most basic form, a vast resource of information on almost any topic and there are plenty of helpful websites that offer advice for free on computer problems.
Head to a search engine such as Google, type in something like "broadband help" or your actual specific problem and it's highly likely that someone will have already asked the question - and received an answer - previously.
4. Check your warranty - if your computer is playing up and you've only had it a short length of time, check to see if it's still under warranty. It might only be a trivial problem, but if it's under warranty, you may as well have the company resolve the issue.
5. Use a dedicated support service - there are plenty of services now available where you can pay a set monthly fee and have access to a 24 hour support line, which can provide everything from broadband help to how to setup a new printer.
It does mean that you're paying out a monthly fee, but having a team of knowledgeable computer technicians at the end of a phone can be invaluable.
by: Cathy Butler
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