Give Them the 1-2 Punch when Running a Dollar Store

Give Them the 1-2 Punch when Running a Dollar Store

Those running a dollar store are in many ways at a big advantage over other independent retails. After all, while bargain hunters love the dollar/discount format, most other independent retails simply cannot compete on prices. But it takes more than just the great retail prices associated with running a dollar store. For you to stand head and shoulders above the rest and achieve true success with dollar stores, it also takes outstanding customer service. In this article I present some of the simple tactics to allow you to give the competition the 1-2 punch.

Don't just sit back and assume all you need to do is to locate and bring in a standard assortment of merchandise for your business. Success with dollar stores dictates you to take it up a notch. Always have a good assortment of the most in-demand products available for your shoppers. Be on the lookout and purchase products that are not typically found in a dollar store. Have each season and all major holidays covered with a full assortment of the most popular products.

And always remember it takes more than just good products at great prices. Success with dollar stores commands you to make the entire shopping experience one to be remembered by every single person entering your store. It starts with the store itself. You must always look to impress. Color choices must be pleasing to the eye. Your store must always be neat and tidy, with everything in its proper place all the time. And don't forget to have pleasant music playing softly in the background.

And then there is customer service. Without exception make sure everyone entering your store is welcomed with a personal salutation and a smile. The same goes as visitors leave. Always acknowledge them and let them know you appreciate them taking the time to come and visit. Customers at cash registers should always receive the undivided attention of cashiers. And of course, being polite includes a 'thank you' for making the purchase.

Take these steps and you are closer to achieving the success you seek. You shoppers will remain loyal and they will let others know your store is the right place to shop.

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