Great Customer Service Hospitality Staff In Melbourne

When looking for hospitality staff Melbourne, you should be looking at the kind of person you are recruiting

. There are a range of jobs in hospitality that cover a variety of people and it is worth looking at the best way to encourage them to find a role that suits them.

People often think of big events when they think of hospitality. However, it can equally apply to smaller occasions. In some cases, people hire personal chefs at home for things like a special anniversary. This added touch can make the occasion more memorable, especially if it is a surprise and the lucky person does not know about it!

Surprise events like this are a good example of how to be a smart member of staff. They may be restricted where they can go in the house so as not to spoil the surprise. This requires sensitivity and fast working, so the staff member should be able to handle the pressure.

With larger events, you are often dealing with more people, so you should have people who can coordinate and make sure that things run smoothly. It is often said the best events are the ones where you do not notice the people serving. While that may sound harsh, it is a good indication of how efficient the overall process is.

You should also be careful when checking with references. A person may have experience in the catering trade, but they may not necessarily have performed in the kind of roles you are looking for. It is also worth checking how long they were at their previous job.

If you are doing a corporate event this becomes even more important. Effectively, the event becomes part of your company brand image and if it goes wrong it will reflect badly on you as the organizer. This will also affect the all important word of mouth for the caterer, so it is in their best interest to offer the best possible service. For example, if you have a guest speaker, you should make sure there is a working PA system so that they can make any speeches and there should be a sound check to make sure it does not go wrong at the crucial time!

A good company is always prepared for this, so it is important to have people on board that can maintain any necessary equipment. In hotter conditions it may be necessary to have fans and plenty of tap water available to keep cool. There are number of outdoor marquees available, some with viewing windows to make sure people do not miss out on any outdoor events.

As well as the people doing the legwork, you should have the right people in the planning stages of any event, making sure everything is working well. For example, would it be better to start with a sit down meal and clear the chairs afterwards for a dance, or give people the option of an open buffet?

The key to any successful event is a coordinated approach, making sure things run smoothly and crucially everyone has a good time. Finding the right company for you will ensure people remember your event for all the right reasons.

by: Robert Dickson

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