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Growing Demand For secondary Sales Trend Analysis Amongst Fmcg And Similar Companies

Typically, Sales & Distribution Channel of a company in FMCG & similar industry comprises

of Warehouses, Carrying & Forwarding (C & F) Agents, National Distributors, Super Stockists, Sub-Stockists, Distributors, Re-Distributors, Wholesalers, Dealers and Retailers. While overall structure remains similar across the vertical, nature of transaction between these players may slightly vary from company to company as per their policies. In majority of the cases, the company or the principal has direct access & control over the transactions & inventory movement happening at Warehouses, Carry & Forward (C & F) Agents, National Distributors & Super Stockists, however it remains on guesstimates when it comes to tracking Daily Sales/Return, actual stock movement, orders to be processed, payment collection, etc happening at Distributor/Wholesaler locations.

This may look very simple on paper and during board-room discussions but gives rise to multiple business challenges and at-times even hits hard on business survival.

Some of the core challenges faced by FMCG & Similar companies include:

Limited ability to track sales beyond primary level


Little or no visibility over daily secondary sales activities

No means to get Actual order dispatch plans causing logistics mis-management

No protocol to track & measure Sales reports

Inability to forecast product's stock-out or over supply

Increased Time to Market (TTM)

Complicated & unsatisfactory sales return processes

Non-availability of daily opening & closing stocks causing delayed decision making

Longer inventory handling time causing revenue loss

Delayed Stock replenishment causing opportunity & revenue loss

Longer order-to-cash cycle due to delayed & improper sales information

Complicated & longer partner on-boarding & de-boarding process

Delayed dealer claim and scheme processing due to inaccurate & disparate sales data

Immediate benefits of Secondary Sales Tracking for FMCG & similar companies?

Seamless visibility on daily product/stock movement including physical stock transfer, goods receipts and goods issued

Accurate and real-time information on secondary sales order, billing, sales return, payment collection across the distribution channel

Effective measurement of Target Vs Achievement

Reduced overall sales realization & processing time (Order to cash cycle)

Streamlined & satisfactory sales return and scheme settlement

Strong Sales & Marketing activities based on actual market demand conditions


Helps to build efficient production planning with the help of actual sales insights from the market

Empowers implementation of measurable KPIs (Key Performance Indicators) to track sales performance based on region, area, sales person, SKUs, Brand, etc.

Integrates sales data with C&F agents, stock keeping partners, suppliers, distributors, sub-distributors, dealers and retailers on a single platform and facilitates easy and on-time time sales information processing

by: Rakes Kumar
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