The BPO sector is dotted with telemarketing scams and other malpractices
. When you are hiring someone for your call center, run them through the usual checks. Call the professional references and ensure that you speak to authentic sources. If the prospective hire has a history of misdemeanor or unscrupulous behavior in a previous telemarketing services unit, reject it immediately. It doesn't make much sense to risk your brand value and your client's business to get someone dubious on board. After you hire the agents, keep monitoring them for any unexplained behavior. Keep your data under strict supervision of the managers and team leaders.