Hosted Office Phone Systems For Undisrupted Communication

Now that the holiday season is approaching, hosted IP-based office phone systems are getting increasingly popular with businesses

. This is the perfect time of the year when marketers have a great chance to boost sales and improve customer engagement provided their communications infrastructure can effectively manage the quickly growing number of phone calls even in severe weather conditions. High-tech telephony solutions can also be a great relief for companies that want to save on corporate trips and avoid travel disruptions.

They say time is money. As the previous events show, the weather in December can be very unsettled. Thousands of people may get stuck in airports because of heavy snow, freezing rain and snowed-up runways. Delays and cancellations are commonplace at this time of the year and can cause much disruption to one's business. This is where IP-based office phone systems become important. Videoconferencing is a convenient way to contact a key supplier or partner in a foreign country or a neighbouring city and negotiate the details of a new partnership. Real-time interaction allows one to make informed business decisions as promptly as needed.

As business travel costs are forecast to rise in 2012, it also makes sense to use state-of-the-art communications systems where possible. Experts predict that both air fares and hotel bookings are going to grow on all major continents next year, in particular in Latin America and Asia-Pacific. Certainly, business travel still remains an integral part of modern relationships but there are situations when hosted office phone systems can be successfully employed instead. Since it is better to get to know a new partner in person, videoconferencing can be used for further communication. It is affordable, convenient and efficient.

Being able to reach intended customers anytime is high on the list of most businesses that sell goods or provide services. Dropped calls or a poor quality connection could significantly disrupt one's business during peak times like Christmas. It is usually perceived as the perfect time to drive sales and increase customer involvement. The sooner one communicates news about Christmas offers and promotions to the target audience, the better chance they have to earn hefty profits. In fact, prompt interaction with consumers is considered the short cut to success in the highly competitive business world. High-tech communications solutions can be a cost-effective tool to make this happen.

Since the weather can badly affect business-to-consumer relationships, the ability of modern IP-based office phone systems to recover promptly in disastrous situations could be invaluable during the festive season. They ensure that telephony services are always available, even if the physical office location is inaccessible. In case of emergency, telephone numbers can be re-routed and the office can be relocated in a timely fashion so the business keeps running smoothly.

For many companies, living up to expectations of customers and business partners is no small task. Their reputation largely depends on how successfully they communicate with the rest of the world. Those who use hosted office phone systems have a better chance to keep in touch with important people at the right time than firms that stick with landline networks.

by: Dennis Scott

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