Hosted Pbx - Feature-rich High-end Pbx At An Affordable Price

Hosted PBX, the feature-rich, high-end PBX phone system has emerged as an affordable

and reliable telecommunication choice for low-budget business establishments. With the help of the feature-rich hosted PBX phone system, small business organizations can deliver excellent customer support services, which in turn, significantly enhances their business image.

High-End Features for Efficient Call Management

To help small businesses maintain efficient communication throughout business and non-business hours, the hosted PBX phone system is integrated with high-end call management features that are usually found in pricey phone systems owned by established companies. These include auto attendant, call conferencing, call waiting, find-me follow-me call forwarding, voicemail, fax to email, voice to e-mail, automatic call distribution, music on hold, caller ID and many more.

The auto attendant receives all incoming calls with recorded business greetings. For transferring calls to the appropriate extensions, callers are presented with menu options such as dial-by-name, dial-by-extension and more. The system efficiently manages numerous calls arriving together and performs prompt call routing without giving any busy connection indications. Thus, the need for call-handling personnel is eliminated.

Innovative Call Forwarding Options Protect from Missing Calls

Through the advanced call forwarding feature, calls from your official phone numbers can be easily transferred to your alternate phone numbers including cell phones and home landlines assigned as extensions. This helps your workforce to operate from convenient locations, which noticeably enhances their efficiency. Calls remaining unanswered in the extensions are instantly routed to the voicemail system where callers can place voice messages. These voice messages are forwarded to your email account as well. Thus, you can focus on your core business functions without being concerned about missed calls or messages from potential customers.

Pricey Hardware Not Needed at Your Site

The communication features of high-end hosted PBX phone system can be enjoyed without having to make any heavy capital investment. The service providers maintain all the equipment at their site and PBX functions are offered through a hosted server using high speed Internet or telephone networks at affordable monthly charges.

by: John Kinskey

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